Juniper-systems Mesa with Barcode Scanner Manuel d'utilisateur télécharger pdf (Page 24)

24 Mesa Barcode Scanner Owner’s Manual

Troubleshooting

1 – The Mesa’s pop up status icon bar appears

at the top of the screen when I try to scan a

barcode.

Reason/Solution: If you are using the notes

button as the scan button, (the default) it is easy

to inadvertently press on the top part of the

Mesa’s touchscreen when pressing this button,

which brings up the status bar. Try one of the

following solutions: 1) Set the camera/pictures

or brightness up

button as the scan button

since they are closer to the edge of the Mesa (see

User Tab instructions). 2) Disable the touchscreen

by pressing and holding the screen orientation

button.

2 – The Mesa’s connectivity popup box is

displayed when I try to scan a barcode.

Reason/Solution: This can happen if a carriage

returnisselectedforadataformatsufx,andyou

accidentally press the top of the touchscreen

when trying to press the hardware scan button.

The solutions suggested for Issue 1 above work for

this issue as well.

Pop Up Status Icon Bar

Title Bar

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Juniper-systems Mesa with Barcode Scanner Manuel d'utilisateur Page 24